FAQs

All our belt straps are made of Full Grain Leather.

Full grain leather is the strongest and most durable part of an animal's hide. 

Full grain leather lies just below the hair of the animal, it is the outer-most layer of the hide. Insect bites, scratches, and scarring, often render the hide unusable. These irregularities make full grain leather a difficult medium to work with, especially when our belts require a full length of it without any blemishes.

Therefore, strict quality controls are in place to ensure each full grain leather strap is of the highest quality. Every strap and buckle undergoes a stringent check before shipping out to you.

Our belts fit up to a 48" waistline. A waist size of 48", or smaller, is guaranteed a perfect fit.

Each belt is shipped at full length, allowing you to trim it to your preferred size.

Yes, our men's full grain leather belts are designed to fit all types of pants. 

At 3.5 cm wide, CINCH belts are designed to fit most standard trouser and dress-pant belt loops.

Yes. We provide free standard delivery for all orders within Singapore.

For international orders, shipping fees are calculated automatically at checkout based on your destination.

Yes, we ship worldwide. Enter your delivery address at checkout to view the available shipping options and charges for your country.

Orders are packed and shipped from Singapore on the next working day after your order is confirmed.

Once shipped, you will receive a confirmation email with your tracking information.

Estimated delivery times are:

• Singapore: 3–5 working days
• International: 3–10 working days

Delivery times are estimates and may vary depending on your destination, local customs and the courier service.

Yes. Once your order has been shipped, you will receive a tracking number by email. You can use it to follow the delivery status of your order.

Express shipping may be available for selected destinations. Available options, delivery estimates and charges will be shown at checkout.

We accept Apple Pay, PayPal and major credit and debit cards. The payment methods available to you will be displayed at checkout.

Your order will be charged in the currency shown during checkout.

Yes. Our store is powered by Shopify and uses secure, encrypted checkout technology to protect your payment and personal information.

CINCH does not directly store your complete credit card details.

Please contact us through our Contact page or email our customer support team at help@cinchbelts.store. Let us know what problem you encountered, and we will assist you as soon as possible.

Return requests must be made within 14 days of receiving your order.

Email us at help@cinchbelts.store with your order number and reason for return. Our customer support team will guide you through the return process.

To qualify for a return, the belt must be unused, in its original condition, and the leather strap must not have been resized or cut.

Customers are responsible for return shipping costs unless the item received is faulty or incorrect.

Yes. We will be happy to help you exchange it for the correct item.

The product must be unused and the leather strap must not have been resized or cut. Email us at help@cinchbelts.store with your order number and the item you would like to exchange.

Once we receive and inspect your returned item, approved refunds will be processed within 3–5 working days.

The refund will be issued to your original payment method. Your bank or payment provider may require additional time to reflect the refund in your account.

Yes, provided your order has not been packed and shipped.

Email us at help@cinchbelts.store as soon as possible with your order number. Once an order has been shipped, it can no longer be cancelled and will need to follow our standard return process.